Improved Customer Experience
Dwolla’s white-label solution allows businesses to integrate the ability to load and unload a digital wallet into their existing payment platform. In doing so, they can control the branding and customer experience.
- Performing the whole payment process in-platform speeds up the payment, streamlines the customer experience and allows businesses to automate their processes. This saves time and money and decreases the burden on their customer support and operations teams.
- Businesses can offer customers a variety of payment speeds through a single API, including faster payments like Same Day ACH, RTP and FedNow. Providing a variety of fast but cost-effective options improves customer satisfaction and the customer experience.
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Lower Risk with Collecting and Disbursing Payments
Dwolla simplifies the payment experience through a streamlined integration process with leading open banking service providers for instant account verification, balance checks and more.
- Using instant account verification to confirm bank accounts are open and active prior to initiating transactions helps decrease returns and associated costs.
- Checking bank account current and available balances in real-time through Balance Check confirms that the amount needed for transactions is available, helping reduce Insufficient Funds returns and associated costs.
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Easier Implementation of a Solution
Rather than businesses trying to build payments and digital wallet functionality themselves, they can take advantage of Dwolla’s U.S. payments expertise, single API and bank-agnostic solution.
- Dwolla offers robust resources, developer documentation and a dedicated team of payment experts to guide its clients through each step of their payments journey.
- Dwolla’s single API provides both the account-to-account (A2A) payments solution and the open banking features companies need to successfully and securely do A2A payments.
- Dwolla is bank agnostic, so companies and their customers can connect to any U.S. bank account for sending and receiving money.
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How the Digital Wallet Works: Moving the Money
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Digital Wallet to USD Bank Account
Users have funds in a digital wallet (like PayPal, Venmo or Cash App), and transfer these funds to a USD bank account.
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Digital In-Game Currency to Real-Money Bank Account
Users have in-game currency from games (like Fortnite or Roblox) and wish to move it to their real-money USD bank account.
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Crypto Wallet to USD Bank Account
Users have cryptocurrency (like Bitcoin or Ethereum) in a wallet and, after converting it to USD, want to transfer it to their bank account.
